Comments on: Great idea, but… http://managingwriters.com/2010/07/01/great-idea-but/ A Real-World Guide to Managing Technical Documentation Tue, 25 Oct 2011 21:41:52 +0000 hourly 1 http://wordpress.org/?v= By: Richard Hamilton http://managingwriters.com/2010/07/01/great-idea-but/#comment-99 Richard Hamilton Thu, 01 Jul 2010 22:53:41 +0000 http://managingwriters.com/?p=278#comment-99 Larry, Excellent point about managers keeping the team informed. I agree 100%. I also agree with you that there are individual differences (sometimes quite large) wrt individual reaction to change. Thanks for you comments. Larry,

Excellent point about managers keeping the team informed. I agree 100%.

I also agree with you that there are individual differences (sometimes quite large) wrt individual reaction to change.

Thanks for you comments.

]]> By: Larry Kunz http://managingwriters.com/2010/07/01/great-idea-but/#comment-98 Larry Kunz Thu, 01 Jul 2010 21:06:59 +0000 http://managingwriters.com/?p=278#comment-98 This is really good. I think it's important that you keep the team in the know about why the change is being made, and about what to expect as it unfolds. I was on a team where management rolled out a new process, using new tools, and gathered us together simply to train us in the tools. I hated it. I saw every possible drawback and none of the advantages. It was only years later, when I was in a different job, that I understood why the new way was better in terms of both quality and ROI. I wished that someone had explained it to me at the time. In your article, I think you pretty much assume that the manager is keeping the team informed. But that's not always the case. Finally, the manager needs to understand that some individuals are especially afraid of change and of having their routines disrupted. A little extra TLC with those individuals (without coddling them) is advised. This is really good. I think it’s important that you keep the team in the know about why the change is being made, and about what to expect as it unfolds. I was on a team where management rolled out a new process, using new tools, and gathered us together simply to train us in the tools. I hated it. I saw every possible drawback and none of the advantages. It was only years later, when I was in a different job, that I understood why the new way was better in terms of both quality and ROI. I wished that someone had explained it to me at the time.

In your article, I think you pretty much assume that the manager is keeping the team informed. But that’s not always the case.

Finally, the manager needs to understand that some individuals are especially afraid of change and of having their routines disrupted. A little extra TLC with those individuals (without coddling them) is advised.

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