I’m really curious about the missing link of content strategy in this discussion. Even with everyone repeating, “Don’t select a CMS too soon,” and “you need to understand your content,” I’m not clear on who they expect to lead that charge. Where is the editorial oversight, determining what’s actually timely, relevant, accurate content that *deserves* to be engineered or process or managed?

Really looking to facilitate a larger conversation between the technical communication community, the UX folks and web writers/editors. That level of collaboration is the only thing, I think, that will keep us from being buried alive by content.